Delete your Lumby AI account

In the app

1. Open Lumby AI and tap Settings.
2. Tap Account.
3. Tap Delete account, then confirm. Your account is deleted straight away.

Without the app

Write to lumby@getlumbus.com from the email address on your account, or tell us how you signed in, and ask us to delete your account. We will check that it is yours, delete it, and tell you once it is done, within one month. A guest account has no email address, so it can only be deleted in the app; one that nobody uses for 90 days is deleted automatically.

What is deleted

• Your account, guest or signed in, and how you signed in.
• Your plan details and the reports you sent.
• Sign in with Apple’s token, which we also revoke with Apple.
• Your purchase records at RevenueCat.

If your account has an email address we may write to, we send one last email to it to say the account is deleted.

What is kept

• Your asks to the AI, only as counts and costs, tied to no one.
• Apple and Google keep their own records of anything you bought.

Your apps and subscriptions

Your apps and records are on your phone, not with us, and deleting your account doesn’t touch them. To remove them, use Delete everything in Settings, or delete the app. Deleting your account doesn’t cancel a subscription: cancel it first in your App Store or Google Play subscriptions.

More about what we keep is in our privacy policy.